Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

Hi here! We have one of our clients who are using Duo, and it works fine with authentication via app and call if we reply within the timeframe. However when they try to extend the timeout it doesn’t recognize and sits at the default 12 seconds.They h...

BlaKnight by Level 1
  • 1449 Views
  • 4 replies
  • 0 Helpful votes

We struggle with Duo’s native permissions and the lack of granularity or customization. Two common pain points, User Managers can put a user in Bypass (we’d prefer only administrators can do this), and the Billing Admin role cannot see the Accounts t...

Has any one set up Gsuite? We recently started using DUO. Id like Gsuite set up. My issue is we have 125 colleagues that only have iphones and ipads. I need get some feedback on how this went. I am being told we have to turn it on for everyone at on...

nnatale by Level 1
  • 1297 Views
  • 5 replies
  • 0 Helpful votes

Looking to add SSO to our existing DUO implementation, Question: will configuring SSO break our existing DUO setup? We are currently using DUO with the Sophos SSL-VPN and the Auth Proxy with Active Directory. Thanks. — L

lkeyes1 by Level 1
  • 1668 Views
  • 4 replies
  • 0 Helpful votes

Hi… I’m trying to require Duo for Office 365 logins using DUO Active Directory conditional access. We have a couple of administrators that this seems to work for already. If I add a new user to the CA group in Azure Active Directory, their o365 lo...

lkeyes1 by Level 1
  • 1989 Views
  • 10 replies
  • 0 Helpful votes

Hi there, I have a question, DUO Proxy and DOU DAG can have NAT ? Stage 1 ISE—>Firewall NAT—> DUO Proxy ISE request 192.X.X.X—FW NAT–>IP 10.X.X.X DUO Proxy Stage 2 User–>Firewall NAT—>DUO DAG User request 192.X.X.X—>Firewall NAT—>Real IP 10.X.X.X DUO...

dorel1 by Level 1
  • 1662 Views
  • 1 replies
  • 0 Helpful votes

Trying to find away to get WSO2 to append @domain.com to username before it sends it to Duo so that user@domain.com will be the username in Duo.

Jay9x by Level 1
  • 1446 Views
  • 1 replies
  • 0 Helpful votes

We have configured cisco DUO as a 2FA but we are facing issue for android users who had android version less than 7. I enrolled the mobile phone without duo mobile app using mobile number. However, I dont receive any passcode. Can you please guide u...

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