Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

We have set up Trusted endpoint using the DUO Cert proxy, everything is pushed out/updated via a GPO when the user logs in. Everything is working OK up until we had someone have a name change, the change in AD went well, we had to sync with DUO 2 tim...

Resolved! Bypass time limits

We sometimes have to set users on bypass to let them into an rdp session when the user forgets their smartphone, gets a new phone or is logging in from an airplane. It would be nice to not have to go in and turn it back on again for them. It would be...

tlamming by Level 1
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I think I posted in an inactive forum, I couldnt get an answer to my question. We sometimes have to set users on bypass to let them into an rdp session when the user forgets their smartphone, gets a new phone or is logging in from an airplane. It wou...

tlamming by Level 1
  • 2110 Views
  • 1 replies
  • 0 Helpful votes

I have a duo instance that I originally setup to use AD Sync (long ago). I can still login to it without issue, however I’d like to unsync the accounts in the instance so I can delete some of them. Sent 0 users to the Trash. 1 user was not deleted be...

After inputting the Directory Settings and refreshing the Duo Authentication Proxy. There’s An error occurred while searching the directory. I already restarted the Duo Proxy in our machine. Regards, Bryan

btgomez by Level 1
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I have tried to enroll a few users, and we aren’t receiving the enrollment emails. So not sure how to actually get the users enrolled so they can start being recognized. Any feedback/ideas?

yael by Level 1
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  • 2 replies
  • 0 Helpful votes

Is it possible to setup both Radius and local users using DUO with a Cisco ASA? Currently I have the proxy setup and I am using DUO with my AD users with the ASA. However, I have contractors that do not have AD credentials that I would like to use 2...

Looking over the documentation for “Synchronizing Users from Active Directory”, there’s a warning about syncing over accounts with the same name. Our DUO admins were already enrolled beforehand. Is there a possibility of locking out the admins, and w...

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