Managing Users

A user has two different accounts that they need to use duo on. We have set them up with both accounts by going on the account and adding the phone. This works but doesn’t add an account to the phone, there’s only the first account that was setup by ...

Hi there, apologies if this has been asked before I did not seem to find it. I administer multiple Wordpress sites, all running DUO. Every time I authenticate in one them it creates a different DUO user, so I have ended up with 9 users that are all m...

Hi, I have a query regarding ADFS and Duo integration. Kindly request you to treat this as urgent and reply back ASAP. Use Case: Customer wants to Rollout few Users with Outlook2016 in the Production environment. Remaining user will stay in Outlook20...

whats the difference between Activation emails vs Enrollment emails ?

Hi Team, I’ve Duo setup with initial users sync from AD to whom the enrollment emails already sent, now i want to remove all those users from Duo- and re sync them to duo. In this case does the Duo send enrollment emails to all these users (Includin...

I am trying to configure Active Directory Sync on DUO. I cannot sync the objectGUID to DUO however I set it as username or username alias. However, I can see that the DUO authentication proxy can retrieve the attribute from my AD.

I am having a problem with setting up Active Directory with Duo. I have configured the settings as well as installed and configured the Duo Authentication Proxy on the DC. I can see there is some sort of communication as when I disable the service an...

According to the docs for Lockout and Fraud “you can adjust the number of consecutive failed authentication attempts allowed before the user’s account is locked out to prevent brute force attacks”. I have a couple of questions… Is there a way to spe...

Has anyone seen user data being removed from Duo system when user is not authenticated for a long time? Am seeing things missing…like Trusted Endpoints and their associated certificates. These used to be visible from admin console but now seem to hav...

I get the groups to be exposed. But, when I sync, no users come across. I cannot enter and username and sync it either.

How can I export the users with assigned groups?

Hi, I’m facing an error signup. Thanks