Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

Can you alert the Duo admins when a user is added to our Duo account? Is there is any way to set up some type of Alert from Duo when a user is added to our Duo account? We can get alerts when a user is locked out, but not enrolled.

dalyj1600 by Level 1
  • 2253 Views
  • 1 replies
  • 0 Helpful votes

We are set to sync every 24 hours and send enrollment emails to users that have not been enrolled. We have users calling that their enrollment link is no longer valid and has expired. So a few questions about the enrollment email. If a user is added ...

Hello, I installed DUO RDP on a Windows Server 2012R2 with AD Domain. Only users with the Admin Role can Login via RDP, my Users in Domain-Users and Remotedesktopuser Role cant… Error Message: The user has not been granted the requested logon type at...

Hello. Im currently testing the UNIX protection, so far it’s working good But i have one problem, when an un-enrolled user tries to login they get the: “Please enroll at message” multiple times Is there anyway to only show this message once? login as...

OBenned by Level 1
  • 2491 Views
  • 2 replies
  • 0 Helpful votes

I am having an issue with configuring Azure AD Sync. When I use a Global Administrator Account in Azure, I am able to configure and set up the sync. When I scale the permissions back in Azure to a Service Administrator, I receive an error that the ac...

I’m curious about what can be modified in the self-enrollment experience, beyond changing the logo. In particular, does Duo have a way of requiring users to register 2 devices (from the cell, tablet, phone, token options) during self-enrollment, inst...

jsturgill by Level 1
  • 2413 Views
  • 1 replies
  • 0 Helpful votes

We got excited seeing Azure Active Directory Integration with DUO (Directory Sync) thinking we could move away from needing to use our on premises servers. Our goal is to move everything we can to the cloud including our domain controllers (Azure AD)...

jjacobsHL by Level 1
  • 5264 Views
  • 1 replies
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I’m one of three admins for our Duo install. I went in today to add a new user, and noticed that one user is set to Bypass. I didn’t make this change, and the other two admins say they didn’t, either. Is there any accessible record of changes that ar...

I’ve got DuoMobile/Android PUSH working with numerous sites. When I attempt to login to the Duo.com site itself, I’m given 3 options @ the “Confirm Your Identity” step: (1) DuoPush (2) SMS (3) Call (2) & (3) work fine. But DuoPush, once selected/clic...

PGNd by Level 1
  • 2335 Views
  • 1 replies
  • 0 Helpful votes
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