Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

We have set up Trusted endpoint using the DUO Cert proxy, everything is pushed out/updated via a GPO when the user logs in. Everything is working OK up until we had someone have a name change, the change in AD went well, we had to sync with DUO 2 tim...

Dmacintire by Community Member
  • 1328 Views
  • 0 replies
  • 0 Helpful votes

Resolved! Bypass time limits

We sometimes have to set users on bypass to let them into an rdp session when the user forgets their smartphone, gets a new phone or is logging in from an airplane. It would be nice to not have to go in and turn it back on again for them. It would be...

tlamming by Community Member
  • 3238 Views
  • 2 replies
  • 0 Helpful votes

I think I posted in an inactive forum, I couldnt get an answer to my question. We sometimes have to set users on bypass to let them into an rdp session when the user forgets their smartphone, gets a new phone or is logging in from an airplane. It wou...

tlamming by Community Member
  • 2720 Views
  • 1 replies
  • 0 Helpful votes

I have a duo instance that I originally setup to use AD Sync (long ago). I can still login to it without issue, however I’d like to unsync the accounts in the instance so I can delete some of them. Sent 0 users to the Trash. 1 user was not deleted be...

mrv-mtupker by Community Member
  • 3819 Views
  • 2 replies
  • 0 Helpful votes

After inputting the Directory Settings and refreshing the Duo Authentication Proxy. There’s An error occurred while searching the directory. I already restarted the Duo Proxy in our machine. Regards, Bryan

btgomez by Community Member
  • 2799 Views
  • 1 replies
  • 0 Helpful votes

I have tried to enroll a few users, and we aren’t receiving the enrollment emails. So not sure how to actually get the users enrolled so they can start being recognized. Any feedback/ideas?

yael by Community Member
  • 3305 Views
  • 2 replies
  • 0 Helpful votes

My institution is not licensed for students and so we want students to bypass 2FA. I want to configure a policy that allows bypass across different applications based on an Active Directory group that would be synced. However if the user is synced, t...

olfuddyduddy by Community Member
  • 6741 Views
  • 4 replies
  • 0 Helpful votes

Is it possible to setup both Radius and local users using DUO with a Cisco ASA? Currently I have the proxy setup and I am using DUO with my AD users with the ASA. However, I have contractors that do not have AD credentials that I would like to use 2 ...

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