Error Directory Sync

[btgomez]

After inputting the Directory Settings and refreshing the Duo Authentication Proxy. There’s An error occurred while searching the directory. I already restarted the Duo Proxy in our machine.

Regards,
Bryan

[DuoKristina · Accepted solution]

Double-check your directory settings (the base DN configured in the Duo Admin Panel, the service account in the authproxy.cfg if specified, etc). At least one of your settings is incorrect.

If you cannot resole this yourself please contact Duo Support.