Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

I can’t get Duo to work on my new phone. The email, that I registered with is no longer active. It was a gmail address that disappeared when they purged free custom domain accounts. I can still login to the Duo website and Duo still works on my old p...

Ted4 by Level 1
  • 590 Views
  • 2 replies
  • 0 Helpful votes

Hello DUO Community, I am currently implementing Cisco DUO for one of our customers and we are running into some questions that I am unable to answer confidently at this point as I am still lacking overall experience with DUO. I’m just going to list ...

Please, please could we get the option to deny the permission for admins with the “User Manager” role to set users to bypass mode? Or at least a radial button in the Duo Admin Portal under Settings to DISABLE the option of Bypass Mode altogether? We ...

2FA has been configured for Cisco Firepower Threat Defense VPN. Users connect through Cisco AnyConnect. 2FA is not stable. Sometimes it prompts the 2FA method and sometimes it doesn’t. How to make it keep asking for 2FA?

slusarj23 by Level 1
  • 924 Views
  • 5 replies
  • 0 Helpful votes

I want to be recognized by email when logging into Duo Central with Azure AD Account. However, when I look at the Authentication Log, it is recognized by Duo under Username. In my environment, Directory Sync is importing information from Azure AD i...

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Hello, I think I could not find it so thought to ask in forum. We have 5 to 8 different applications where each of them are having different user names. So I added aliases for users and Duo is working perfectly fine. However I would like to know how ...

alwaysk2 by Level 1
  • 897 Views
  • 2 replies
  • 0 Helpful votes

Hi, I’m using DUO for 2FA for windows logon, and we sync our solution with AD. The issue is once the user exipered his password, the authentication with DUO failed and didn’t give the user to authenticate in order to change his password. any workourn...

y.mgouni by Level 1
  • 937 Views
  • 2 replies
  • 0 Helpful votes

Hello, First time posting here :). I am having some difficulty getting Sophos UTM working with my local Active Directory domain. I have followed the instructions available on the Duo site and I can authenticate with my Duo proxy which is configured w...

Les1 by Level 1
  • 3338 Views
  • 3 replies
  • 0 Helpful votes

Hey , I have been waiting for an update regarding MacLogon for the M1 chip. According to this post : Apple M1 Support - #28 by kehankins? I should be able to test the new MacLogon ahead of the release. Could you contact me if this is still the case? ...

cc_tk by Level 1
  • 944 Views
  • 1 replies
  • 0 Helpful votes
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