Our customer just started using the Duo free trial successfully. The users cellphones get the Duo push when they login. We provide them with IT support using LogMeIn and generally do our work when customer is not there. When we login to the system we...
Forum Posts
Hi-we are new to Duo and have the mobile app on our phones. Can it protect the Outlook app (or any email app like Gmail, the generic iphone email account app)? If it matters we use O365 for email accounts . If so can anyone point us to the How-to? Th...
I have setup my user in the duo admin. I then installed the windows login software 4.2 however when i logout and log back in to test it - the login screen just hangs. I have watched the demos and the regular windows login should appear for the user ...
Hello, Just configure our Duo admin panel to go through ADFS today. Everything went fine, but the “Single logout URL” field, I put our logout URL in this field but after saving my changes when we sign out of Duo Admin panel it doesn’t redirect back t...
In the Universal Prompt, this appears to be the default page that appears when a user is not enrolled in Duo. I don’t see how to change this message in the settings logged in as an Admin. Any assistance is greatly appreciated!
Does anyone know if it is possible to set up Duo as an external identity provider? I don’t see any documentation on either end and we would really like to set this up. Here is a link to the general setup instructions: https://docs.connectwise.com/Con...
While we make the transition to the universal prompt and verified push, we are now requiring people to retrieve and enter passcodes. We are getting complaints that passcodes used sometimes do not work. That there sometimes is no refresh option in th...
Hi. In a DAP protecting Microsoft Office 365 with a federated domain, does DUO support temporary AD passwords? For example, if an admin changes a user’s AD password, are they then able to check the box reading “User must change password at next logon...
One of our partner schools recently transitioned to managed iPads. They are having issues with DUO mobile not sending push notifications. The DUO screen is blank with a “contact your system admin” message. Is there anything on their side that needs t...
Resolved! Moving to new phone not workikng
I can’t get Duo to work on my new phone. The email, that I registered with is no longer active. It was a gmail address that disappeared when they purged free custom domain accounts. I can still login to the Duo website and Duo still works on my old p...
I know the subject sounds strange, but we are wanting to setup some users that strictly use hard tokens and we don’t want them to have the capability to enroll their personal phone if the opportunity got presented to them by someone. If not, we thoug...
Hello DUO Community, I am currently implementing Cisco DUO for one of our customers and we are running into some questions that I am unable to answer confidently at this point as I am still lacking overall experience with DUO. I’m just going to list ...
Hello all, Posting here to possibly get some help on an issue we’ve been running into using Duo Mobile and macOS. We are deploying Duo through Jamf and we have no issues using the automated enrollment for Mac users that are in office. Our issue is wi...
When the user account is logged out it works fine. Is there a way to set up it so it enforces 2FA authentication after the machine goes to sleep or locked?
Please, please could we get the option to deny the permission for admins with the “User Manager” role to set users to bypass mode? Or at least a radial button in the Duo Admin Portal under Settings to DISABLE the option of Bypass Mode altogether? We ...
