One of our partner schools recently transitioned to managed iPads. They are having issues with DUO mobile not sending push notifications. The DUO screen is blank with a “contact your system admin” message. Is there anything on their side that needs t...
Forum Posts
Resolved! Moving to new phone not workikng
I can’t get Duo to work on my new phone. The email, that I registered with is no longer active. It was a gmail address that disappeared when they purged free custom domain accounts. I can still login to the Duo website and Duo still works on my old p...
I know the subject sounds strange, but we are wanting to setup some users that strictly use hard tokens and we don’t want them to have the capability to enroll their personal phone if the opportunity got presented to them by someone. If not, we thoug...
Hello DUO Community, I am currently implementing Cisco DUO for one of our customers and we are running into some questions that I am unable to answer confidently at this point as I am still lacking overall experience with DUO. I’m just going to list ...
Hello all, Posting here to possibly get some help on an issue we’ve been running into using Duo Mobile and macOS. We are deploying Duo through Jamf and we have no issues using the automated enrollment for Mac users that are in office. Our issue is wi...
When the user account is logged out it works fine. Is there a way to set up it so it enforces 2FA authentication after the machine goes to sleep or locked?
Please, please could we get the option to deny the permission for admins with the “User Manager” role to set users to bypass mode? Or at least a radial button in the Duo Admin Portal under Settings to DISABLE the option of Bypass Mode altogether? We ...
I have a user unable to add his 0365 email to his iphone 12. we go through the necessary steps to add account, user signs in, receives duo push, immediately receives error message that the login expired. There is no wait between push being sent to th...
2FA has been configured for Cisco Firepower Threat Defense VPN. Users connect through Cisco AnyConnect. 2FA is not stable. Sometimes it prompts the 2FA method and sometimes it doesn’t. How to make it keep asking for 2FA?
I have the following code: $url = 'https://api-.....com/admin/v1/users' $method = 'GET' $date = (Get-Date).ToUniversalTime().ToString("ddd, dd MMM yyyy HH:mm:ss -0000").replace('.','') $headers = @{ 'Authorization'='Basic ...'; #'X-Duo-Date'='mi, ...
I want to be recognized by email when logging into Duo Central with Azure AD Account. However, when I look at the Authentication Log, it is recognized by Duo under Username. In my environment, Directory Sync is importing information from Azure AD i...
Hello, I think I could not find it so thought to ask in forum. We have 5 to 8 different applications where each of them are having different user names. So I added aliases for users and Duo is working perfectly fine. However I would like to know how ...
I have Duo authproxy v5.7.3-b74215e running on a CentOS 7.7 instance, communicating with an OpenLDAP server. DirectorySync + authproxy seems to work fine until I try to add groups. I see only a partial list of groups in the list. I see the followi...
Hi, I’m using DUO for 2FA for windows logon, and we sync our solution with AD. The issue is once the user exipered his password, the authentication with DUO failed and didn’t give the user to authenticate in order to change his password. any workourn...
Resolved! Sophos UTM - Active Directory
Hello, First time posting here :). I am having some difficulty getting Sophos UTM working with my local Active Directory domain. I have followed the instructions available on the Duo site and I can authenticate with my Duo proxy which is configured w...
