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telnet CPE from POP to fix config issue

Hello there, so I'm new at this job and need to access to CPE to fix "mismatch source destination tunnel ip address".

Any advise how to do that knowing that telnet loopback doesn't work and tunnel interface from our POP is line protocol down.

POP#sh run int Tu2
Building configuration...

Current configuration : 258 bytes
!
interface Tunnel2
bandwidth 512
ip vrf forwarding safeandsave
ip address 10.224.1.97 255.255.255.252
ip mtu 1400
load-interval 30
keepalive 10 3
tunnel source 224.155.194.32
tunnel destination 223.177.69.48
end

POP#sh int des | i 69
Tu2 up down safeandsave-69

 

1 Reply 1

ip vrf forwarding safeandsave <<- this meaning that the tunnel is VRF-ware 
so 
config Loop with also VRF-aware 
and you need to config static route with VRF-aware if you not use tunnel IP (remote end) to make POP have a path of return traffic.