cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1921
Views
0
Helpful
0
Replies

12938 Supplicant stopped responding to ISE after sending it the first inner EAP-GTC message

kamal kumar
Level 4
Level 4

Hi Guys , 

Getting this error , its when the user lock the win7 laptop and leave it for some . When the user login back it was found that the anyconnect is not responding and ISE  "Client Stopped Responding " counter kept on increasing . 

Endpoint Details Failure Reason Failed Attempts Resolution
Endpoint Id : 98:5F:D3:XX:XX:XX
Username : XX:XX:XX:XX:XX
12938 Supplicant stopped responding to ISE after sending it the first inner EAP-GTC message 9 Supplicant stopped responding to ISE after sending it the first inner EAP-GTC message
Verify that supplicant is configured properly to conduct a full EAP conversation with ISE. Verify that NAS is configured properly to transfer EAP messages to/from supplicant. Verify that supplicant or NAS does not have a short timeout for EAP conversation. Check the network that connects the Network Access Server to ISE. Verify that supplicant supports and has a properly configured inner EAP-GTC method and user/machine credentials.
0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: