24008 User not found in LDAP server - ACS 5.4

[Augustgood]

Hi

If i configure LDAP in acs 5.4 when the client (existent in domain) attempt to access, i receive error :

24008  User not found in LDAP Server

If i configure AD in ACS 5.4 the client access.

any ideas ?

[edwjames]

Hi Nicoles,

Please share the directory organization tab in the LDAP config on the ACS as a screenshot.

**Share your knowledge. It’s a way to achieve immortality.
--Dalai Lama**

Please Rate if helpful.
Regards
Ed

[Augustgood]

this is a test .

[edwjames]

Hi Nicoles,

Could you remove the stripping setting?

Next, change subject name attribute to "sAMAccountName".

Group object Class to :group

Group map attribute to :member

Could you share the output of test configuration?

**Share your knowledge. It’s a way to achieve immortality.
--Dalai Lama**

Please Rate if helpful.
Regards
Ed