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802.1x authentication failed records could not disappeared

yangsonggui
Level 1
Level 1

I am running Cisco ACS( Version : 5.4.0.46.0a)  802.1x with certificate based authentication for Wired connections. the issus is i found some authentication failed messages in some switch port. when I troubleshooting in ACS, it is an error: "22056 Subject not found in the applicable identity store(s). : Authentication failed ". but I could not find the MAC address on this port.  the authentication failed message should disappeared after 60 seconds normally it the device pull out the cable. but i found the authentication failed session always in the switch and the ACS. 

for example:

in the port Gi1/0/15, there has an Avaya phone and a PC authentication success, but there has another MAC address failed. it was strange the this port did not connect any other device. so i am so confused about this situation. i tried to add one command :"authentication timer inactivity 30", but it seem like no use.

switch#show authe se | inc Gi1/0/15
Gi1/0/15   90b1.1c9b.d9c4  dot1x    DATA     Authz Success  0A19F5820001536935ED8383
Gi1/0/15   24d9.214e.39be  dot1x    VOICE    Authz Success  0A19F5820001452D31ECA0FD
Gi1/0/15   8c70.5a29.39be  dot1x    DATA     Authz Failed        0A19F582000150163568626F
switch#show mac add | inc Gi1/0/15
 100    90b1.1c9b.d9c4    STATIC      Gi1/0/15
 300    24d9.214e.39be    STATIC      Gi1/0/15

switch#show run int Gi1/0/15
Building configuration...

Current configuration : 540 bytes
!
interface GigabitEthernet1/0/15
 switchport access vlan 100
 switchport mode access
 switchport voice vlan 300
 duplex full
 authentication event server dead action reinitialize vlan 100
 authentication event server dead action authorize voice
 authentication host-mode multi-auth
 authentication order dot1x mab
 authentication port-control auto

 authentication timer inactivity 30
 mab
 dot1x pae authenticator
 dot1x timeout tx-period 10
 storm-control broadcast level 5.00
 spanning-tree portfast
 spanning-tree bpduguard enable

 

switch module: WS-C3750X-48PF-S

switch IOS: c3750e-universalk9-mz.150-2.SE4.bin

 

 

 

 

 

2 Replies 2

Peter Koltl
Level 7
Level 7

It must have been the Avaya phone before learning the voice VLAN.

Thanks Peter.

you mean the addtional MAC belongs to the Avaya phone? but the problem is why this failure authentication session could not clear automatically?  and i could find the mac address int the mac address table.