acs 3.1 problem

[diptanshusingh]

hi

i am facing a problem. i have a acs server v3.1. the problem is that sometimes our internet users who r authenticated by our acs server, doesnt get any prompt of authentication i.e. acs server stops responding. after restarting acs server everything wrks fine. i m useing tacacs+ for authentication. please help me

[darpotter]

Hi

The first place to check is the CSTacacs service log. Look under installDir\CSTacacs\Logs

Look for error messages that might give a clue.