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ACS 5.2 appliance cli access

Dmitry Samko
Level 1
Level 1

‎06-17-2011 01:09 AM - edited ‎03-10-2019 06:10 PM

Hi~

Could you please tell me how can I make user access for CLI (shell) on ACS appliance by means of WEB GUI. The point is that I have ACSAdmin as well as another administrator role users, but can't get access to appliance through SSH (Permission denied (publickey,password,keyboard-interactive).). I need to troubleshoot RADIUS requests from my APC Networc Management Cards, by means of some sort of tcpdump, becouse I dont get any logs in ACS from APC cards.

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andrew.brazier
Level 4
Level 4

‎06-17-2011 03:02 AM

I don't think there is a way of getting CLI access on an ACS appliance. If you're not seeing any activity in the ACS logs from your APC cards then either you need to enable more detailed logging on the ACS applicance or the RADIUS requests from the APC cards aren't reaching the ACS applicance. Are there any firewalls, etc between the two devices that might be blocking RADIUS packets?

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