ACS 5.3 view-logprocessor not monitored

[RENE SEGESSENMANN]

Hi all

After an upgrade from ACS 5.1 to 5.3 the view-logprocessor are not running any more.

I also installed the newest patch 5.3.0.40.1. The installations are success but the view-logprocessor steal are not working.

Someone have any suggestion to resolve this issue.

Many thanks for feedback

Rene

[Dominic Stalder (old profile) · Accepted solution]

Hi Rene

just for the others in the forum, the solution is to backup your actual ACS 5.x configuration and to reimage the ACS appliance with the ACS 5.3 ISO file. After that you can restore the previous backup and this will solve your problem.

Best regards

Dominic

[glynnd]

Is there another solution here?  I also installed the 5.3.0.40.1 patch and I have the same problem with the database upgrade.  Re-installing with the ISO file is going to be a real problem for me considering I have these things all over the world.