ACS 5.4 excessive load times for log collector viewing

[NormMuelleman]

Greetings again;

Have been getting alarms of database failures on the dashboard for ACS 5.4.0.46.2. From what I've gleaned on here, you go to the log collector and see what the errors are by going to Monitoring Configuration>System Operations>Log Collector.

However, it starts to load, and the progress bar gets to about 40-45%, then stops. It's been almost a half hour, and no change.

Anyone know of a solution?

[abwahid]

Hi,

You may update the latest patch ACS 5.4.0.46.6 Cumulative Patch and check.

and go through this monitoring guide.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-4/user/guide/acsuserguide/viewer_monitoring.html