ACS Appliance "ADClient"

[pfillips11]

Hello,

We have been continously getting the below messages on ACS appliance.

monit[4578]: 'adclient' process is not running
monit[4578]: 'adclient' trying to restart
monit[4578]: 'adclient' start: /opt/CSCOacs/bin/exec_wrapper.sh
ACS adclient INFO: Run, Initializing DB query...
ACS adclient ERROR: log4j:WARN No appenders could be found for logger (org.hibernate.cfg.Environment).
ACS adclient ERROR: log4j:WARN Please initialize the log4j system properly.

Also we have been facing issues where intermittently clients are not able to authenticate. We are using WPA2/802.1x. The ACS appliance is running on 5.1.

Any help appreciated.

Thank you.

[Nicolas Darchis]

Are you authenticating clients against AD ?

If yes, that might be the problem.

Are you running on the latest patch for 5.1 ?

[Vincent Fortrat]

Hello,

I am experiencing the same problem with a secondary ACS running in a virtual appliance. The ACS version is 5.2.0.26.6. Rebooting the VM didn't solve the problem. I'm still able to collect some logs and here is what I found :

Oct  6 18:50:47 ACSSLAVE2 monit[5031]: 'adclient' process is not running

Oct  6 18:50:47 ACSSLAVE2 monit[5031]: 'adclient' trying to restart

Oct  6 18:50:47 ACSSLAVE2 monit[5031]: 'adclient' start: /opt/CSCOacs/bin/exec_wrapper.sh

Oct  6 18:50:47 ACSSLAVE2 ACS adclient INFO: Run, Initializing DB query...

Oct  6 18:50:47 ACSSLAVE2 ACS adclient ERROR: log4j:WARN No appenders could be found for logger (org.hibernate.cfg.Environment).

Oct  6 18:50:47 ACSSLAVE2 ACS adclient ERROR: log4j:WARN Please initialize the log4j system properly.

Oct  6 18:50:48 ACSSLAVE2 monit[5031]: 'adclient' failed to start

Did you manage to solve your problem and make the "adclient" process started?

Thanks,

Vincent

[antero]

Please check if clock and time zone are correct as the Domain controller, had the same problem and that was the issue.

hope this help

Anterov

[dendalkad]

ACS role: PRIMARY

Process 'database' running
Process 'management' running
Process 'runtime' running
Process 'adclient' Execution failed
Process 'view-database' running
Process 'view-jobmanager' running
Process 'view-alertmanager' running
Process 'view-collector' running
Process 'view-logprocessor' running