ACS Appliance Upgrade

[alittlefield]

I obtained the 3.3 release from Cisco. I'm currently running v3.2. When I go to System Configuration -> Appliance Upgrade Status -> Download -> Connect -> Download Now, it returns "No Distribution in Appliance". I can see the 3.3.3.11 in the software install table. but it returns the error above when trying to transfer the file. I'm running Apache / Windows XP SP2. Anyone seen this before?

[a.kiprawih]

Hi,

Without Distribution server, normally you need to load the new image into the current ACS appliance itself before execute the upgrade process. The new image can be transferred via serial or ACS web-based 'system upgrade' option.

If I am not mistaken, the error you're getting was due to unavailability of distribution server.

If you stuck with the image transfer, try to use CLI/console mode.

Typicall upgrade method has 3 steps:

1. Load new image (download from Cisco or using CD) onto a distribution server.

2. Load the upgrade image onto the Cisco Secure ACS Appliance from the distribution server. Do it either from within the HTML interface, or from the serial console. The Cisco Secure ACS Appliance will verify the transferred files to ensure that they have not been corrupted.

3. Apply the Cisco Secure ACS Appliance system upgrade. You can do this either from within the HTML interface, or from the serial console.

Refer to the following url for complete upgrade processes & options:

http://www.cisco.com/en/US/partner/products/sw/secursw/ps5338/products_installation_guide_chapter09186a0080203004.html#wp1044616

Rgds,

AK

[alittlefield]

After doing alot of digging through the pages I found the easiest way of doing it was via the console port and a cd.

[Patrick Laidlaw]

I found that all of Cisco's newer Appliances ACS ACNS etc are easiest to upgrade using a CD and the console port