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ACS erases Group Mappings on restart

candiffjp
Level 1
Level 1

Can anyone tell me the recommended Novell Client ACS prefers?

I recently rebuilt my ACS 3.2 server using an existing database. After entering the Group Mappings i noticed that all users (new and existing) were being moved to the Default group when they attepmted to log into a switch. therefore my Group Mappings are not being used. I decided to reboot the server and all of my Group Mappings went away. For some reason my Mappings are not sticking. Every time i reboot, the Mappings go away and the default mappings is being used.

So far i have not had any luck with Cisco support. Any informationw ill be greatly appreciated.

Thanks in advance.

1 Reply 1

didyap
Level 6
Level 6

If your ACS is on Windows, please read this document and check if you have followed the right method.

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/acs31/acsuser/d.htm#71452

You could alsoa try removing the proxy settings from your browser.