ACS: Invalid patch "5-3-0-40-8.tar.gpg", cannot unpack when installing patch 5.3.0.40.8

[phamquoccuong]

I am trying to install patch 8 from Version 5.3.0.40. I get "Invalid patch".

I don't know why ACS cann't open/ unpack this patch.

Anyone please help me!

[nspasov]

Try re-downloading the patch and installing it again. Confirm the filesize too to make sure that the file completely downloaded. Also, issue show disk and ensure you have plenty of disk space left for the install to complete. 

Thank you for rating helpful posts!

[phamquoccuong]

Hi Neno,

The file completely downloaded.

ACS disk space only use 1%.

File 5-3-0-40-8.tar.gpg: 437 Mb.

I don't know why I can't install this patch.

Thanks,

[nspasov]

Interesting. Couple of more questions:

1. What type of repository are you using? I see that it is named "FTP..." but just want to make sure that you are not using TFTP

2. Have you tried installing a different patch? For instance 10 or 7?

Thank you for rating helpful posts!

[phamquoccuong]

Hi Neno,

I used FTP to install patch 8. ACS doesn't support TFTP for upgrading.

I will try to install another patch and see result.

Thank all.

[phamquoccuong]

Hi Neno,

I try to install patch 1 and patch 9 for ACS version 5.3. But it's still error as you see.

What can I do to install patch for ACS version 5.3?

Anyone please help me!!!

Thanks,

[johnd2310]

Hi,

What FTP server are you using and were is the FTP server in  relation to the ACS server? Is there a firewall in-between that interfering with the FTP. Are you using active or passive FTP on the server?.

Can you try using scp to install patches. I have installed both patch 9 and 10 using scp?

Thanks

John

[phamquoccuong]

Hi john,

I user FTP server to install patch. ACS related with FTP server. You can see, "show repository FTP_BK" on ACS. When I install patch by command "acs patch install...." , ACS use FTP protocol to get patch from FTP server, it download completely, but it can't install.

Thanks,

[johnd2310]

Hi,

Try to download the patch again and verify the MD5/SHA512 hash.

Thanks

John

[phamquoccuong]

Hi john,

I downloaded patch again and check MD5.

MD5 Hash matched. This patch isn't problem.

Thanks,