Hi Experts,Can ACS 5.5 run on ESXi4.1? I know the documentation talks about 5.0/5.1 but i cannot upgrade the vmware environment at the moment.Thanks John

Hi,I am using UCCX 8.0.2I have configured a UCCX script to record and upload prompts. I would like to allow Supervisors to go into UCCX and manage these prompts e.g. rename them and delete them.Is it possible to assign permissions to Supervisors to m...

Hi Experts,I have UCCX version 8.0.2.10000-41 in a single server deployment. When we add a new agent or make a change  to an agent, the agent or change does not appear under Agents in Cisco Desktop Administrator. If I manually synchronize Directory S...

Hi Experts,A user would like calls coming in to the attendant console forwarded to an extension when she is not logged into the console or when away from the desk. Can this be done by enabling the call forward features on the directory number? The do...