ACS runtime process is restarting after upgrading from 5.0 to 5.1

[kirankumarhm]

Hi,

I have upgraded ACS 5.0.0.21 to latest patch 6 then patched latest ADE
later upgraded the 5.1.0.44 and applied latest patch (5.1.0.44-5)

then restarted the server but when I launch the reporting window,

it says runtime process restarting condition always.

all other functionality is working fine (user and device authentication.)

Cheers

[kirankumarhm]

Data Upgrade Failed. Click here to view details

I. 01/23 03:57:43. Starting checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 03:57
I. 01/23 03:57:43. Finished checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 03:57
I. 01/23 04:00:00. Starting checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 04:00
I. 01/23 04:00:00. Finished checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 04:00
I. 01/23 04:00:00. Starting checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 04:00
I. 01/23 04:00:00. Finished checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 04:00
I. 01/23 04:00:00. Starting checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 04:00
I. 01/23 04:00:00. Finished checkpoint of "acsview" (acsview51.db) at Sun Jan 23 2011 04:00

what could be the problem....on the report launch screen it shows "

Data Upgrade Failed. Click here to view details "

[Jatin Katyal]

ACS installation guide says that in order to upgrade ACS 5.0 to 5.1 you should apply patch 9 before you apply ADE-OS patch. However, you applied i think patch 9 ( or was that a typo).

Installation guide:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.1/installation/guide/csacs_upg.html#wp1167547

Since, Authentication part is working fine this looks like a cosmatic issue.The issue is with the size of the database at the time of the conversion, and a scaling problem in the View database which prevents the proper conversion.

CSCta33014    View Upgrade process status message need to be fixed

I would suggest you to apply patch 5 for ACS 5.1 code. You may downlaod patch 5 from the below listed link;

http://tools.cisco.com/squish/1D47B
File name: 5-1-0-44-5.tar.gpg

Issue the following acs patch command in the EXEC mode to install the ACS patch:

acs patch install patch-name.tar.gpg repository repository-name

HTH

Jatin

Do rate helpul posts~

[Jatin Katyal]

Did you get any help from the last suggestion. If yes, I would appreciate if you can mark this thread resolved so that other's can benefit from it.

[kirankumarhm]

Thanks for information,

I have already applied patch 5 for 5.1 (mentioned in earlier discussion)

do u want me to apply again.