ACS upgrade 5.3 to 5.5

[justine.joubran]

Hello,

I am trying to do an upgrade for a Cisco ACS version 5.3.0.40 and I followed the below steps:

# acs patch install 5-3-0-40-10.tar.gpg repository FTP

Patch '5-3-0-40-10' version '5.3.0.40.10' successfully installed

# acs patch install Pointed-PreUpgrade-CSCum04132-5-3-0-40.tar.gpg repository FTP

Patch 'Pointed-PreUpgrade-CSCum04132-5-3-0-40' version 'Pointed1-CSCum04132-5.3.0.40' successfully installed

# application upgrade ACS_5.5.0.46.gz FTP
Do you want to save the current configuration ? (yes/no) [yes] ? yes
Generating configuration...
Saved the running configuration to startup successfully
% Manifest file not found in the bundle
 

Note that:

• I am using the same FTP repository for the 3 steps mentioned above
• I have tried both DISK and FTP repositories

What could be the issue?

Thanks in advance,

Justine.

[nspasov]

Hello Justine-

Have you:

1. Checked and confirmed that the upgrade bundle is the correct size and that it passes the checksum

2. Tried upgrading to 5.4 and then 5.5

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[justine.joubran]

Hello Neno,

Thank you for your reply. There is no issue with the MD5 checksum and I have already tried passing through the version 5.4.

Do you have any other suggestions?

Thanks,

Justine.

[nspasov]

Hmm, the only other "issue" that I see is that the filename does not match what I see on cisco.com. The file should be:

ACS_5.5.0.46.tar.gz while you have ACS_5.5.0.46.gz. 

So I would either:

- Try renaming the file to include the .tar. 

- Try re-downloading the file

Thank you for rating helpful posts!

[Jatin Katyal]

Hi Justine,

Even if the application upgrade bundle is correct, it's still not working and throwing the same error message then check the following:

• The application upgrade is utilizing the /storeddata partition. which in case of a VM installed on a 60GB disk size will be 2GB of size and in case of disk space of 112 GB, it will be around 4GB. 
• In case of  an ACS installed on 500 GB disk, the storeddata is nearly 5 GB.

So we see this error message if there is not sufficient space in storeddata to extract the upgrade file and then upgrade the acs.

Regards,

Jatin

[Ronald Lopez]

Hi,

Not sure if you were able to find out the issue. But I ran to the same problem the fix is to make sure you have 500GB (Thick Provision) on your VM if not it wont work.