11-08-2011 02:12 PM - edited 03-10-2019 06:32 PM
wile I submit the sh run command i get the below error
*** glibc detected *** free(): invalid pointer: 0xbfe0a5cc ***
Generating configuration...
% Internal error during command execution
acs application status as below..
ACS role: PRIMARY
Process 'database' running
Process 'management' running
Process 'runtime' not monitored
Process 'view-database' running
Process 'view-jobmanager' running
Process 'view-alertmanager' running
Process 'view-collector' running
Process 'view-logprocessor' running
can any one help me on this OR let me know the related docs.
11-08-2011 02:40 PM
What I can see from the applicaiton status is that the ACS runtime process is not running. No auths can talke place
Recommend to run the follwoing commands from the CLI
applicaiton stop acs /// wait some time to complete. Can't say precisely but 10 minutes is more than enough
application start acs
Now view application status again and see if runtime is now running
If it is not you will need to contact TAC
11-09-2011 02:17 PM
Already done this basic steps of troubleshooting and no luck...
Any further info will be helpfull.
11-14-2011 08:28 AM
Chandan,
We (TAC) will need to look at logs, please open a case with us.
11-14-2011 02:34 PM
Thanks javier.
further to your information.
I tried to restart the ACS application but the app failed to initialise. then i have reloaded the ACS still was no luck . Finally I had to reboot the entire VM and the ACS came up.
I am trying tp open a TAC through gold partner but not sure if this is under support or not.
If you let me know how to fetch the logs I can do so and post you ...
thanks in advance.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide