cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
793
Views
5
Helpful
3
Replies

After Code Upgrade to 3.1 CA Service Shows Disabled

MSJ1
Level 1
Level 1

After Code Upgrade to 3.1 CA Service Shows Disabled. Service is working fine. Is it normal to be Disabled  ? in version 3.1 ? Version upgraded from 2.7 to 3.1.

ISE01/admin# show application status ise

ISE PROCESS NAME                       STATE            PROCESS ID

--------------------------------------------------------------------

Database Listener                      running          83841

Database Server                        running          82 PROCESSES

Application Server                     running          3498195

Profiler Database                      running          90186

ISE Indexing Engine                    running          3475161

AD Connector                           running          116613

M&T Session Database                   running          3474548

M&T Log Processor                      running          3475556

Certificate Authority Service          disabled

EST Service                            disabled

3 Replies 3

Greg Gibbs
Cisco Employee
Cisco Employee

These services are running on all of the clean 3.1 installs I've seen. I have not yet done a direct upgrade from 2.7 to 3.1, but maybe someone else can comment that has done that.

What does the status look like in the GUI on the Administration > System > Certificates > Certificate Authority > Internal CA Settings page?

After the upgrade did you complete all of the Post-Upgrade tasks as documented in the Upgrade Journey Guide , including regenerating the Root CA Chain?

 

thomas
Cisco Employee
Cisco Employee

Did you reboot/reload ISE and see what happens?

hslai
Cisco Employee
Cisco Employee

If the two services were enabled before upgrade, they are expected to be enabled after. These services are only required for BYOD so need not be enabled for all ISE nodes.