10-26-2022 06:18 AM
After Code Upgrade to 3.1 CA Service Shows Disabled. Service is working fine. Is it normal to be Disabled ? in version 3.1 ? Version upgraded from 2.7 to 3.1.
ISE01/admin# show application status ise
ISE PROCESS NAME STATE PROCESS ID
--------------------------------------------------------------------
Database Listener running 83841
Database Server running 82 PROCESSES
Application Server running 3498195
Profiler Database running 90186
ISE Indexing Engine running 3475161
AD Connector running 116613
M&T Session Database running 3474548
M&T Log Processor running 3475556
Certificate Authority Service disabled
EST Service disabled
10-26-2022 01:37 PM
These services are running on all of the clean 3.1 installs I've seen. I have not yet done a direct upgrade from 2.7 to 3.1, but maybe someone else can comment that has done that.
What does the status look like in the GUI on the Administration > System > Certificates > Certificate Authority > Internal CA Settings page?
After the upgrade did you complete all of the Post-Upgrade tasks as documented in the Upgrade Journey Guide , including regenerating the Root CA Chain?
11-11-2022 02:03 PM
Did you reboot/reload ISE and see what happens?
11-14-2022 06:34 PM
If the two services were enabled before upgrade, they are expected to be enabled after. These services are only required for BYOD so need not be enabled for all ISE nodes.
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