We need your help to convince Cisco to resolve a defect. Please get on-board!
We are trying to integrate UserID function between Cisco ISE 2.x and Palo Alto Networks Firewalls. A Cisco ISE defect is causing a double backslash between domain and userID in the syslog output
We need you to add your company to the defect listed below so Cisco knows that multiple people are (or will be) impacted.
Cisco have now acknowledged this defect but are refusing to prioritize a fix. Cisco allege we are the only organization impacted. If multiple people are impacted Cisco will provide a fix.
Please let Cisco know you are impacted and help us pressure Cisco to provide a fix.
Defect Details
CSCvk09565 ISE 2.x onwards RFC 3164 is not being followed completely
Symptom
Syslog messages are sent with double slash in the username field.
Characters which are escaped with double slash are ,;{}\
Conditions
ISE 2.x version
Workaround
None
Further Problem Description
Below characters are escaped as of now
,;{}\
No Character should be escaped as per RFC 3164 which ISE follows.
