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ASA randomly disconnects with Cisco ISE

NeWGuy1109
Level 1
Level 1

I am facing a weird issue with one my ASA which is integrated with Cisco ISE.. randomly it stops communicating with ISE and falls back to local user database for logins.. at that time there are no logs in cisco ISE which suggests that ASA is not trying to communicate or send AAA packets to ISE.. i logged in via a local user and issued a "Test" using AAA credentials from ASDM AAA menu and it worked fine...post test AAA users started working but it again stops randomly.

 

any help is appreciated

5 Replies 5

balaji.bandi
Hall of Fame
Hall of Fame

is this for device admin ? or VPN ?

 

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This is for device admin...all other devices configured with same ISE server are working fine.. eg. DNS, LB, Checkpoint , Cisco FMC.. just the ASA is having this issue.

It May be worth Looking at Logs, also when it lost connection ASA can reach ISE ? where is ISE and ASA (what infrastructure between these devices)

 

how different ASA compare to other devices working in the network.

 

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when you do test what is the timeout ? 

thomas
Cisco Employee
Cisco Employee

You have not provided any useful debugging information.

No configs, no errors, no logs.

See How to Ask The Community for Help 

Call TAC to help you troubleshoot.

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