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Central Web Authentication Fail - This device has not been registered.

arikawahyono
Level 1
Level 1

Dear All,

I have problem when apply the cwa. i have wlc and ise,

I want all user (all type device) that want access to my network by Wifi, will authenticated by AD.

but user cant connect to network evenly only authenticate.

My ISE Authorization rule:

if

(Wireless_MAB AND AD1:ExternalGroups EQUALS example.com/Users/Domain Users)

Anyone, have experience like this before, please share..

nb : my ise licese is Base Package

Thanks!!

5 Replies 5

Venkatesh Attuluri
Cisco Employee
Cisco Employee
Central Web Authentication on the WLC and ISE Configuration Example

http://www.cisco.com/en/US/products/ps11640/products_configuration_example09186a0080bead09.shtml

aqjaved
Level 3
Level 3

Please Check  the below link for step by step configuration guide for web  authentication

http://www.cisco.com/image/gif/paws/115951/web-auth-wlc-guide-00.pdf

Saurav Lodh
Level 7
Level 7

For Failed Auth and Authorization, I recommend the below tshoot trust sec guide by cisco

http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns742/ns744/docs/howto_81_troubleshooting_failed_authc.pdf

Muhammad Munir
Level 5
Level 5

Hi

  • Check the user credentials and device shared secret in Administration > Network Resources > Network Devices.
  • Check whether the shared secrets on the AAA client and ISE server match. Ensure that the AAA client and the network device have no hardware problems or problems with RADIUS compatibility. Also ensure that the network that connects the device to the ISE has no hardware problems.
  • Verify whether the network device or AAA client is configured in Administration > Network Resources > Network Devices.
  • Check the connectivity between ISE and the NAD. Ensure that ISE is defined as the dynamic authorization client on NAD and that CoA is supported on device.

For more information please go through this link:

http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns742/ns744/docs/howto_81_troubleshooting_failed_authc.pdf

arikawahyono
Level 1
Level 1

I had follow the configuration guide from here:

http://www.cisco.com/en/US/products/ps11640/products_configuration_example09186a0080bead09.shtml

but, my authentication always fail with redirect to device registration,

when user connect the ssid and input the username and password based on active directory,

then browser will show up like this :

1. Access with Windows :

Device Registration

This device has not been registered.

You need to manually configure your device. Contact your system administrator for assistance.

Your device configuration is not supported by the setup wizard.

Device ID        : my-workstation-mac-address- 

Description     :

2. Access with Android

Device Registration

This device has not been registered.

You need to manually configure your device. Contact your system administrator for assistance.

Unsopported operating system type encountered.

Device ID        : my-android-mac-address- 

Description     :

Thanks,