Cisc ISE Virtual appliance

[kenneth-ajavon]

Hi community,

we have noticed today Cisco does not support service contract on this virtual appliance R-ISE-VMM-K9=.

We would like to know if cisco has announced a replacement model or we need to switch to physical appliance.

Thanks.

[balaji.bandi · Accepted solution]

check replacement product :

https://www.cisco.com/c/en/us/products/collateral/security/identity-services-engine/identity-services-engine-virtual-machine-s-m-l-eol.html

[bigevilbeard]

Same issue? https://www.reddit.com/r/Cisco/comments/1dtpd57/cisco_ise_vm_eol_renewal_process/

[Marcelo Morais · Accepted solution]

Hi @kenneth-ajavon ,

 you don't need to switch to a Physical Appliance, remember that:

• If you’re using the old VM License (i.e., R-ISE-5VM-K9=), you should migrate the old VM License to the legacy VM Medium License ("R-ISE-VMM-K9=") and then migrate the legacy VM Medium License to the VM Common License ("R-ISE-VMC-K9=").
• Customers who are on ISE 2.X and ISE 3.0 can continue to use the legacy VM Licenses until the EOL Date of the Licenses. They also can migrate the legacy VM Licenses to the VM Common License and stay on ISE 2.X or ISE 3.0.

Hope this helps !

[Aref Alsouqi · Accepted solution]

You would need to convert those licenses to the new ones. If you already have a smart account then you can raise a TAC with Cisco asking them to convert it for you which is very starightforward.

https://www.cisco.com/c/en/us/products/collateral/security/identity-services-engine/ise-licensing-guide-og.html

[kenneth-ajavon]

Hello Team,

thanks for your different support and explanation.

I think it can help me for my future deployment.