Cisco ACS 5.2 VMware "Management" Process Hangs

[gilbert.gan]

Hi,

We recently purchased the Cisco ACS 5.2 VMware to be installed on VMware ESXi 4.1.  However, after provisioning the VM with the requirements stated in the Cisco install guide, the ACS is unable to start correctly.

We don't get any visible error messages, but when checking on the ACS processes, i see that the "management" process hangs in the "initializing" state.

Any ideas how to resolve this issue?

Thanks,

Gilbert

[Jatin Katyal · Accepted solution]

ESX 4.1 is not supported with ACS 5.1

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.2/device_support/sdt52.html#wp75825

Virtual Machine Requirements

The minimum system requirements for the virtual machine must be similar to the CSACS-1120 Series appliance hardware configuration.

Table 6-1 lists the minimum system requirements to install ACS 5.2 on a VMware virtual machine.

Table 6-1     Minimum System Requirements

Requirement Type	Minimum Requirements
CPU	Intel Core2; 2.13 GHz
Memory	4 GB RAM
Hard Disks	500 GB of disk storage
NIC	1 GB NIC interface
Hypervisor	VMware ESX 3.5 or 4.0

Installing ACS 5.2 on VMware

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.2/installation/guide/csacs_vmware.html#wp1057864

Regards,

Jatin

[gilbert.gan]

What about ESXi?  Can I use ESXi 4 instead of 4.1?  Thanks.

[Jatin Katyal]

Yes we can use ESX 4

Regds

Jatin

Do rate helpful posts~