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Cisco ACS 5.5 CLI password recovery without recovery CD

How to perform Cisco ACS 5.5 CLI password recovery without recovery CD

9 Replies 9

Gagandeep Singh
Cisco Employee
Cisco Employee

Sorry, NO option to recover password recovery without CD.

Regards

Gagan

nspasov
Cisco Employee
Cisco Employee

Gagan is correct, the recovery is not possible with the CD.

A couple of questions/suggestions:

- Is this for a physical or virtual deployment?

- Are you able to get the ISO and make yourself your own DVD/CD or bootable USB stick?

Thank you for rating helpful posts!

I have ISO image. Can I make a bootable DVD of this ISO image and recover the password.

Yes, you can.

Step 1 Power up the appliance. Step 2 Insert the ACS 5.5 recovery DVD. boot: To reset the administrator password, at the system prompt, enter 3 if you are using a keyboard and video monitor, or enter 4 if you are using a serial console port.

Regards

Gagan

PS: rate if it helps!!!!

Hi 

I have tried with ISO bootable DVD drive , but iam not getting the options to reset the administrator password. Can you suggest , do i have to follow any more steps to get the administrator password reset Menu. 

While booting I have selected booth option to boot with DVD.

Please suggest.

Hi Gagandeep,

Can you suggest further on this.

Did you try any other recovery ISO. I would suggest to burn image on some other recovery DVD.

See if that makes any difference because we can't retrieve password without it.

Hi Gagan,

Can you share the link from where we can download the recovery ISO.

ACS_v5.5.0.46.iso

https://software.cisco.com/download/release.html?mdfid=285954966&flowid=73107&softwareid=282766937&release=5.5.0.46&relind=AVAILABLE&rellifecycle=&reltype=latest