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Cisco ISE 2.0.1 export to .pdf

Andrew Souders
Level 1
Level 1

When trying to save a report as a .pdf file to my local PC I am receiving a permissions error that I am unable to save in the selected location. I receive this error if I try to save in any location on my local machine as well as usb drives or network drives. I have tried giving the ISE permissions on my local hard drive as well as adding it to the administrators group in windows. This is a large problem as a separate issue I am working on with TAC requires me to send an export of the radius accounting report. Anyone else come across this?

5 Replies 5

Gagandeep Singh
Cisco Employee
Cisco Employee

You logged in as Super admin in ISE.

Please send the screenshot of permission error.

Regards

Gagan

I am logged in as a super user. Below is a screenshot.

For me, it seems to be an issue with the machine.

Did you try with some other machine.  Also check how many records are being save. Try with small pdf file.

I was able to save using my laptop. My user account is an administrator on both machines, so I am not sure why it works on one and not the other. Still looking into that issue.

If it works on different laptop. It simply says ISE is not the problem.

That machine might have problem related with access.

Regards

Gagan

rate if it helps!!!!