Cisco ISE 2.1 issue

[ittechk4u1]

Hello experts,

I am getting this error:

"% Error: Unable to launch ADE-OS shell. Disk full. "

After rebooting the VM ..can get the access to CLI but ....still showing warning with 98% disk full..

ISE2/admin# sh disks

Internal filesystems:
/ : 98% used ( 13893196 of 14985756)
/dev : 0% used ( 0 of 12252956)
/dev/shm : 0% used ( 0 of 12262576)
/run : 1% used ( 9020 of 12262576)
/sys/fs/cgroup : 0% used ( 0 of 12262576)
/tmp : 1% used ( 6384 of 1975372)
/boot : 24% used ( 107735 of 481746)
/opt : 26% used ( 91313428 of 380762168)
/storedconfig : 2% used ( 1600 of 89231)
/run/user/440 : 0% used ( 0 of 2452516)
/run/user/301 : 0% used ( 0 of 2452516)
/run/user/0 : 0% used ( 0 of 2452516)
/run/user/304 : 0% used ( 0 of 2452516)
/run/user/303 : 0% used ( 0 of 2452516)
/run/user/322 : 0% used ( 0 of 2452516)
/run/user/321 : 0% used ( 0 of 2452516)
warning - / is 98% used (13893196 of 14985756)

Please help me!!!

Thanks

[agrissimanis]

There is not much you can do yourself if the root partition is full, as ISE appliance is restricted and only TAC can access the underlying Linux shell.

As you now have access to CLI, submit a case with TAC urgently and ask them to investigate over Webex, they should be able to clear up some space

Sometimes logs do not get deleted properly and that causes the disk space to fill up, such as in case of this bug CSCvc74307

[RichardAtkin]

Is it a fresh install or has it been upgraded over time?

If the latter, try running application upgrade cleanup on the CLI.  This will remove any old install files that are left laying around after previous upgrades.