02-25-2021 07:40 AM
How to Fix this issue ?
NOTE: After connected to SSID: Guest, the workstation able ping to Cisco ISE
Solved! Go to Solution.
02-28-2021 06:06 PM
Hi MHM,
Thank you for your suggestion , I will recheck.
02-25-2021 09:02 AM
I suspect there may be an issue with your redirect acl. Please share your redirect acl so we can better assist.
02-25-2021 09:18 AM
I use a DACL as following :
permit udp any eq bootpc any eq bootps
permit udp any any eq domain
permit ip any host 10.228.6.218
permit ip any host 10.228.6.29
deny ip any any
and ACL on the WLC as following
mapping Authorization Profile
02-25-2021 09:47 AM
One time ago, the guest portal able to show up , but now I don't know what happened it's not appear.
Last time, I seen the statistics of client on WLC, it's obtained the URL for redirect detail but the page show as following the complaint.
02-25-2021 10:43 AM - edited 02-25-2021 11:16 AM
this is suddenly happened and before the Portal is display?
nslookup for ISE is success or not?
02-25-2021 06:31 PM
Hi MHM,
this is suddenly happened and before the Portal is display?
: In the word "One time ago", i mean last month. Currently the Portal not display but pop-up and show "This site can't be reached".
I think our customer use the base license exceeded or NOT
nslookup for ISE is success or not?
: Yes, nslookup is success
02-25-2021 08:26 PM
Hi @TJinasri
please double check the configuration at CWA on the WLC and ISE Configuration Example. Take a look at the Verify section.
Hope this helps !!!
02-25-2021 08:48 PM
Hi Marcelo,
I will try verify following as your recommended.
Thank you !!
02-28-2021 04:51 AM
is it Self-register or self-register with sponsor ?
02-28-2021 05:22 AM
Hi MHM,
It's Sponsor.
02-28-2021 05:59 AM
I think this is relate to suspend of guest by ISE,
where the sponsor can suspend this guest after few days " you can config this period".
now guest can not access.
see above doc. about guest account.
02-28-2021 06:06 PM
Hi MHM,
Thank you for your suggestion , I will recheck.
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