Cisco ISE Backup Fails -Repository validation: confd implementations

[rocteam]

Hello,

The ISE is set up to Backup automatically:
Configuration Data Backup - Daily
Operational Data Backup - Weekly
Repository - NFS

The Daily works fine, but the Weekly Operational Backup fails witht the message:
Repository (Rep_Name) validation failed due to error: confd implementatons

They both use the same Repo, that is why I do not know why it happens.

Thanks in advance for help.

[marce1000]

    - What happens if you use a different Repo for both , 

M.

[Aref Alsouqi]

Are you using the same folder for both backups? if not, maybe it is a permission issue on the operational backup folder?

[rocteam]

Thanks for the reply.

We are using the same repository and folder for both backups. 

[Aref Alsouqi]

Interesting. What happens if you try to trigger the operational backup manually? would it still fail? if not, I would try to delete the operational backup schedule and recreate it.

[rocteam]

Manually via GUI fails witht error: copy to repository failed.
Via CLI ends with success, but this outcome:

Warning: Do not use CTRL+C or close this terminal window until the backup is completed.

% Creating backup with timestamped filename: Operational_Data_Backup_260924-OPS10-240926-1525.tar.gpg

% backup in progress: Starting Backup...10% completed

% backup in progress: starting dbbackup using expdp.......20% completed

ttBulkCp: Error received while connecting to data store -- 08S01: [TimesTen][TimesTen 18.1.4.15.0 ODBC Driver][TimesTen]TT0799: Unable to connect to daemon; check daemon status -- file "dbConnect.c", lineno 2537, procedure "sbDbConnect" (TimesTen error code = 799).

ttSchema: Error received while connecting to data store -- 08S01: [TimesTen][TimesTen 18.1.4.15.0 ODBC Driver][TimesTen]TT0799: Unable to connect to daemon; check daemon status -- file "dbConnect.c", lineno 2537, procedure "sbDbConnect" (TimesTen error code = 799).

% backup in progress: starting cars logic.......50% completed

% backup in progress: Moving Backup file to the repository...75% completed

% backup in progress: Completing Backup...100% completed

[marce1000]

  - Check if this can help : https://community.cisco.com/t5/network-access-control/operational-backup-failing-ise-2-7/m-p/4812262/highlight/true#M581095

 M.

[rocteam]

thanks for the reply.
It can be the cause. I also tried your first suggestions, did a backup with different repos, the result was the same. 
For the restart, we will need a window from customer. I will let you know the outcome once done. May take some time

[Aref Alsouqi]

I would try to delete and recreate the scheduled backup and see if that helps.

[rocteam]

I can not delete the scheduled backup, tried to deactivate and activate again - same error. 

[marce1000]

 - FYI : https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/212594-debugs-to-troubleshoot-on-ise.html
           When collecting all log files you may also have confd.log or related name ; check it's content

 M.

[Aref Alsouqi]

Does it return any specific error when you try to delete it?

[rocteam]

Sorry for late reply. 
I just do not see any option in GUI to delete a scheduled Backup. I can only deactivate it. 

[Aref Alsouqi]

You're right and that was my bad, I got confused myself with this, sorry about that. At this point probably I would try to deactivate the backup and try to delete the repository and recreate it. Not sure though if this would help but I think it does worth the try.

[rocteam]

No problem
I tried to deactivate schedule backup - delete repo and add new - same result