12-08-2020 08:45 AM
We want to get detailed information from session's active Mac Addresses, and below is what we did:
So our questions are:
Thanks!
Solved! Go to Solution.
12-09-2020 05:36 AM
Per documentation the ActiveList has a limit of 250,000. However, I do not see a documented limit on your detailed query. Is it possible that at the time of running the query to gather detailed info there are no longer that many active macs? I don't see any limits in documentation either. Referencing this: Cisco Identity Services Engine API Reference Guide, Release 2.x - Introduction to the Monitoring REST APIs [Cisco Identity Services Engine] - Cisco
12-09-2020 05:36 AM
Per documentation the ActiveList has a limit of 250,000. However, I do not see a documented limit on your detailed query. Is it possible that at the time of running the query to gather detailed info there are no longer that many active macs? I don't see any limits in documentation either. Referencing this: Cisco Identity Services Engine API Reference Guide, Release 2.x - Introduction to the Monitoring REST APIs [Cisco Identity Services Engine] - Cisco
12-11-2020 04:48 PM
Thanks much for your reply, Mike! Our environment is pretty stable (the active MAC addresses are always around 10K as most of them are servers staying connected), so this is really strange to us that every time we run the API, we only get some of them back.
12-17-2020 11:48 AM
I am also querying on this. do you have a tac case open as well to see if can be reproduced?
12-17-2020 01:40 PM
Hi, Jason,
We haven't opened a TAC support case yet. Did you meet with similar issue before?
12-17-2020 01:44 PM
12-17-2020 01:52 PM
Hmm, looks like I don't have permission to open a case (probably I don't have a service contract tied to my account?). Would you be able to create a case on your end? Thanks!
01-12-2021 07:46 AM
No i cannot, have to work through support channels.
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