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Cisco Network Setup Assistant stop working in windows 10

Alice Wang
Cisco Employee
Cisco Employee

Hello

When I use windows 10 client to contect with a wifi,I'm doing the same thing as in the old version. But Network Setup Assistant crashed during install and installation failed. I attached failure message screenshot. 

I check in this Windows certificated are not installed but wifi is connected, and When I check in ISE PEAP are connected successfully.

Could you pls kindly help tell how to "solve Network Setup Assistant crash" issue?Step-28.png

4 Replies 4

Mark Elsen
Hall of Fame
Hall of Fame

 

 - CNA is a fairly old product and is not supported on Windows 10 :

  https://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_network_assistant/version6/relnotes/ol32368.html#pgfId-702036

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

Hi marce1000

 

Thank you so much for your reply.

If CNA is not supported on Windows 10, which new product should I use to instead of CNA? I have to install certificate on windows 10 client.

Thanks for your support in advance!

Cisco Network Setup assistant is different from Cisco Network Assistant.
Network setup assistant supports windows 10.

 

 - Is it  ?, if i google on that (with datasheet added)  come upon datasheets from CNA; if it is different then at least the commercial-product naming strategy is very unfortunate.

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)