Cisco Secure ACS - change ip

[yanliu2007]

Hi all,

another question, we have a Cisco Secure ACS appliance here, and  would like to change its ip address, based on Cisco doc,  this can be done thru the console, but we’re unable to login thru console, Below is the appliance info. any input would be appreciated.

Application Versions

Cisco Secure ACS              3.3.1.16

Appliance Management Software            3.3.1.16

Appliance Base Image    3.3.1.6

CSA build 4.0.1.543.2      (Patch: 4_0_1_543)

-YL

[Tarik Admani]

If you are unable to login through the console make sure the baud rate is set to 115200 and then try again.

Also using hyperterminal instead of putty helps alot also.

Thanks,

Tarik

[yanliu2007]

Thanks Tarik, we've already tried these, as soon as it pass the BIOS detect, the screen freezes.. any other trick?

-YL

[Tarik Admani]

After the bios screen try to re-establish your console connection after the services for the acs have started.