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Cisco VPN 3.5 and RADIUS authentication

tjenkin2
Level 1
Level 1

We're using the VPN 3000 client, v3.5. When we tell the 3000 server to use SecurID authentication it works fine. If we switch to using RADIUS authentication, a lot of users cannot connect.

The user never sees the "Username/Password" box and from the logs it looks like it is trying to authenticate Phase 1 IKE using RADIUS. On the RADIUS server we simply see "Syntax Error" appear against the username.

To further complicate things - some users do manage to log on OK using RADIUS, so it doesn't affect everyone.

Any ideas ? THanks.

1 Reply 1

smahbub
Level 6
Level 6

VPN Client 3.5 s a very old version, try upgrading to a new version, probably that might resolve your issue.