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Default ISE Syslog format for User-Name attribute?

jameswatson33
Level 1
Level 1

We're working with a partner who consumes syslog output from ISE for identity tracking purposes.

They are reporting getting unexpected output, but I cannot see that any modifications made by us could be resulting in this. Basically they are saying, and it is easily confirmed by looking at output to rsyslog, that the User-Name attribute is not coming across as they expect it. It is coming across as:

Jun  2 16:25:25 servername CISE_RADIUS_Accounting 0009005642 2 0 2017-06-02 16:25:25.722 -05:00 0471296004 3002 NOTICE Radius-Accounting: RADIUS Accounting watchdog update, ConfigVersionId=18, Device IP Address=10.192.65.11, RequestLatency=2, NetworkDeviceName=wlc, User-Name=ourDomain\\james.watson, NAS-IP-Address=10.192.65.11, NAS-Port=4, Framed-IP-Address=10.191.87.202, Class=CACS:4d41c00a019356ee5abd3159:servername/285090051/16636127, Called-Station-ID=TECH, Calling-Station-ID=b8-53-ac-76-06-2d, NAS-Identifier=wlc-1, Acct-Status-Type=Interim-Update, Acct-Delay-Time=0, Acct-Input-Octets=18206328, Acct-Output-Octets=97837917, Acct-Session-Id=5931bd5a/b8:53:ac:76:06:2d/36497162, Acct-Authentic=RADIUS, Acct-Session-Time=6760, Acct-Input-Packets=100572, Acct-Output-Packets=117663, undefined-52=#000#000#000#000, undefined-53=#000#000#000#000, Event-Timestamp=1496438725, NAS-Port-Type=Wireless - IEEE 802.11, Tunnel-Type=(tag=0) VLAN, Tunnel-Medium-Type=(tag=0) 802, Tunnel-Private-Group-ID=(tag=0) 1621,

They report that the double backslash is causing issues that they don't experience with other ISE customers.

So first question: Is this the default format for this output or not?

Second question: We are not currently using identity rewrite. Would it be effective in changing this output to syslog?

18 Replies 18

Hi, can you share me the patch please. I really need it to fix my case. Thanks very much,Quang!

Work through the tac

tminh
Cisco Employee
Cisco Employee

Me too.

 

We are facing to the same problem with \\ (2 back slash).

Could anyone share the patch or how to fix it?

 

Thanks,

Minh

Patches aren’t shared here please work through the tac