Default username and password do not work - Cisco EPC3928S

[Maciejowski17]

Using a phone, so the main content has not been sent. I am trying to log into my router settings, but default username and password does not work. I was writing many combinations of default usernames and passwords. I also reset the router, but I am still not logged, because all these ways did not help. What should I do?

[balaji.bandi]

if you do not have a username and password you need to rest to the factory and start again :

https://setuprouter.com/router/cisco/epc3928s/reset-router.htm

[Maciejowski17]

I have read it quickly and I think it is exactly what I did a few hours ago. And after that, default passwords still did not work. Probably I did not reset the router correctly - I put the tip of a paperclip into the reset place and hold it there for about 30 seconds. I saw router was doing something like reset because the lights were blinking rhytmically. I am describing it so you can determine if I did it right.

[Maciejowski17]

Sorry for my English, I hope you understand me

[balaji.bandi · Accepted solution]

To reset Cisco EPC3928S router,

1. Turn on the Cisco EPC3928S router
2. Look for the reset button. Few routers have a tiny hole and few others have a reset button.
3. Press the Factory reset button with a straightened paperclip pin or something that gets through the tiny hole, and hold it for about 15 seconds! (till you see all the lights flashing)

[Flavio Miranda]

What did you use as credentials. Defautl user is admin and password is blank.