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Devices do not connect to WIFI

Hello, 

 

I have a deployment of ISE for devices who connect to WIFI through MDM.

The certificates are installed normally but they cannot connect. 

Logs from ISE show "5400 Authentication Failed" followed by

clipboard_image_0.png

 

clipboard_image_1.png

 

As I can see the authentication is successful, and the authorization fails. 

I will check the auth policy. 

 

Do you have any other idea what could l check?

 

Regards, 

Konstantinos

1 Accepted Solution

Accepted Solutions

Yes, there were hits in the default rule which denied access.

The problem was that the MDM was disabled for some reason in ISE. When I enabled it worked.
Thanks and regards,
Konstantinos

View solution in original post

2 Replies 2

Colby LeMaire
VIP Alumni
VIP Alumni

It looks like authentication is successful and you are NOT matching any rule in the authorization policy.  Or you are hitting a rule in the authorization policy that has the result of "Deny Access".  Double check your authorization policy rules.

Yes, there were hits in the default rule which denied access.

The problem was that the MDM was disabled for some reason in ISE. When I enabled it worked.
Thanks and regards,
Konstantinos