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Devices randomly drop off network, until ACL is removed from Switchport (Cisco ISE and MAB)

denise.fyffe
Level 1
Level 1

Good morning, I have a strange issue with some PCs, which have worked fine on MAB enabled switches for a while(+ 1 year), then suddenly drop off the network.

 

The only way to get them back online is to remove the ACL which is applied on the switchport.  If I apply it again straight away, and the machine drops off! (stops pinging, can't access anything on the network)

 

Cisco ISE authenticates the devices, and sees that it has an IP address, but PC just doesn't respond on the network.

 

It only affects a handful of PCs across a few different switches, it doesn't affect all PCs on the Switch, for example, only 1 pc out of potential 100 devices on that switch stack will stop working.  The rest are quite happy. 

 

PCs would have been working normally for months before hand.

 

Cisco ISE 2.1.0.474 patches 2.3

 

Switch in this example (WS-C3850-48P       03.02.03.SE       cat3k_caa-universalk9)

 

Switch config:-

interface GigabitEthernetx/x/x
 switchport access vlan xx
 switchport mode access
 switchport voice vlan xxx
ip access-group MAB-PRE-AUTH in
 no logging event link-status
 no logging event power-inline-status
 authentication event fail action next-method
 authentication host-mode multi-domain
 authentication open
 authentication order mab dot1x
 authentication priority dot1x mab
 authentication port-control auto
 authentication periodic
 authentication timer reauthenticate server
 mab
 snmp trap mac-notification change added
 snmp trap mac-notification change removed
 no snmp trap link-status
 dot1x pae authenticator
 dot1x timeout tx-period 10
 auto qos trust dscp
 spanning-tree portfast
 service-policy input AutoQos-4.0-Trust-Dscp-Input-Policy
 service-policy output AutoQos-4.0-Output-Policy

 

ip access-list extended MAB-PRE-AUTH
 permit udp any any eq bootps
 permit udp any any eq tftp
 permit udp any any eq bootpc
 permit udp any any eq 4011
 permit udp any host xx.xx.xx.xx range 50000 60000
 deny   ip any any

 

Would be interested to know if anyone else has come across this issue?

 

Thanks very much.

Denise

 

 

 

 

 

 

 

 

 

1 Accepted Solution

Accepted Solutions

Jason Kunst
Cisco Employee
Cisco Employee
Also please work through the TAC to debug issues if needing further urgent assistance

View solution in original post

2 Replies 2

I have seen similar case. Check if any windows updates installed on these
machines or any network driver update. Also, any IOS updates?

Jason Kunst
Cisco Employee
Cisco Employee
Also please work through the TAC to debug issues if needing further urgent assistance