DHCP profiling probe not working

[munish.dhiman1]

Dear all,

I have an issue with profiling services, which is not working for cisco IP phones. 

Setup : 

1. Cisco IP phone testing with CP8811.

2. Cisco ISE distributed mode in 2.6 patch 7

3.L3 interface is configured with DHCP IP helper for PSN nodes

Issues:

1. DHCP probe is not working at all for CP8811, but works for samsung phone or other work stations.

2. I have disabled all probe except DHCP, but Endpointsource always shows radius probe.

3. LLDP and CDP probing is also not working. 

Regards,

MD

[Mike.Cifelli · Accepted solution]

Are your NADs configured properly to be sensors? Can you share the config? What about device profiling specifically for the phones in question? Are you attempting to profile with out-of-the-box profiles or did you create your own? If you created your own is it the parent or child policy? Have you taken a look at the following: https://community.cisco.com/t5/security-documents/ise-profiling-design-guide/ta-p/3739456