Downgrade cisco ISE 2.2 to cisco ISE 2.1

[Akaffou Aristide Akaffou]

Hi,

I have deployed Cisco ISE 2.2. I have a problem with windows 8 and windows 10 devices. Their authentication failed  at the first log in, but when you lock out and lock in, their authentication pass.

I want to make a downgrade from ISE 2.2 to ISE 2.1, because the version ISE 2.1 doesn't cause any problem. 

Please how can I do it, according to the fact that I don't have any backup configuration of ISE 2.1?

Best Regards,

Aristide AKAFFOU

[Mohammed al Baqari]

Why don't you upgrade to 2.3. Its more stable and have new features
especially the new policy set.

[Akaffou Aristide Akaffou]

Hi,

I have made ISE 2.2 downgrade to ISE 2.1 and ISE 2.2 upgrade to ISE 2.3, but I am still have the same issue.

Windows 8 and windows 10 clients can not have access to the network at the first authentication. We must lockout and unlock to have access to the network.

I used external identity store which is Active Directory. I have contacted tac but they told me it is a windows issue but I am not sure about it because wiindows 8 and 10 clients works in other offices.

Please can you help me?

Best Regards,

Aristide AKAFFOU