enabling ICMP on cisco acs1120

[sansarav720e]

Hi All ,

            We have downgraded cisco acs appliance 1120 from ACS 5.0 to ACS 4.2.1.15 , when we perform ICMP ping request to acs appliance its not responding , But i can do ping test from acs appliance on console mode not  from GUI mode .

             Is there any option to enable ICMP Ping response on cisco acs 1120 . else any patch to be upgraded to perform this action , my requirement is enable ICMP ping on acs appliance for troubleshooting . instead always check with telnet x.x.x.x 2002 for service responding

[andamani]

Hi,

By default, ICMP ping is disabled on the Solution  Engine

To enable ICMP ping, you must first install the applAcs_4.x-PingTurnOn_CSCsf15057_Patch.zip on the appliance. After this, you must copy  the applAcs_4.x-PingTurnOn_CSCsf15057_Patch.zip file to the windows system from which you are running the .bat file.

The following link will give you details of the same:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/solution_engine/instalap.html#wp1132123

Regards,

Anisha

P.S.: please mark this thread as answered if you feel your query i resolved. Do rate helpful posts.

[sansarav720e]

Hi Anisha ,

                  Is this patch applAcs_4.x-PingTurnOn_CSCsf15057_Patch.zip is not available on tools.cisco.com . From where i can download this patch , I have got valid partner cisco ID

[andamani · Accepted solution]

Hi Santosh,

The pathc available on cisco.com download page.

The path is as follows:

www.cisco.com > support > download software >Products > Security > Identity Management > Cisco Secure Access Control Server  Solution Engine > Cisco Secure Access Control Server  Solution Engine 4.2 > Secure Access Control Server (ACS)  Solution Engine > 4.2.0.124.

the patches are as follows:

appl_Acs4.x_PingTurnOff_With_CSAgentUpdate_1_Patch.zip

appl_Acs4.x_PingTurnOn_With_CSAgentUpdate_1_Patch.zip

You will need a valid software download contract to download the patches.

Hope this helps.

Regards,

Anisha

P.S.: please mark this thread as answered if you feel your query is resolved. Do rate helpful posts.

[sansarav720e]

Hi Anisha ,

                  Thanx a ton for your postings , I have downloaded the zip for ping turn on .I will upgrade this on to my device and let us know if have any difficulties . Thanx again

[sansarav720e]

Hi Anisha ,

                  I have tried to upgrade patch on my acs 1120 appliance , I am getting error message stating that ""The requester head was not found "" , could you please help me over here .