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Error while installing patch 5 on ISE 2.2

Hello guys,

I had an issue when I tried to apply patch 5 on our ISE cluster in version 2.2:

This error message appears after I uploaded patch via GUI. I checked in log file, but I didn’t see anything helpful…

7 [10899]:[debug] config:network: sysconfig.c[463] [admin]: Getting Domainname...

7 [10899]:[debug] config:network: sysconfig.c[485] [admin]: Getting Gateway...

7 [10899]:[debug] config:network: sysconfig.c[530] [admin]: Getting Nameserver...

7 [10899]:[debug] config:network: sysconfig.c[530] [admin]: Getting Nameserver...

7 [10899]:[debug] config:network: sysconfig.c[530] [admin]: Getting Nameserver...

7 [10899]:[debug] user: sysconfig.c[4655] [admin]: route print return value: 0

7 [10899]:[debug] config:network: sysconfig.c[4661] [admin]: ip route  output:


Does somebody already have the same issue? If so, did you find a workaround?


Thanks in advance for your help!

16 Replies 16

Thank you so much for your answer, Julie.  We were be able to do it in that way too, but we wanted to do it by using only the GUI and not patching node by node. 

Hello Diego,

Unfortunately Cisco was unable to provide us a GUI solution. As a workaround to save some time, you can use the multi exec mode of your command line software (like MobaXTerm) to launch patch install simultaneously on several nodes. 

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