01-17-2017 07:08 AM - edited 03-11-2019 12:22 AM
Hi,
I have issue while provisioning mobile device (error: unable to download profile) using Cisco network assistant. This happened only for android 7.0 mobile. Android version below than v7.0 no issue.
Note : Cisco ise v2.0 no patch.
Any suggestion or configuration required to overcome this error.
Solved! Go to Solution.
02-03-2017 04:44 PM
Quick update: I tested this yesterday and was able to successfully onboard an Android device (Pixel) running Android 7.1.1 on ISE version 2.1 patch-2
The version of the Network Setup Assistant is 2.2.0.54
Thank you for rating helpful posts!
02-26-2017 08:54 PM
Fantastic! Glad your issue was resolved! :)
01-17-2017 11:54 AM
A few questions/suggestions:
1. I would definitely update the deployment to the latest patch version. Patches address tons of bugs and 2.0 release was a major one and it came with tons of issues that were resolved via patches.
2. Are you running the latest Network Setup Assistant?
3. Can you post a screenshot of your Provisioning ACL?
4. Replicate the issue and post the output from the following CLI command:
show logging application ise-psc.log tail count 50
I hope this helps!
Thank you for rating helpful posts!
01-25-2017 11:07 PM
Hi,
Yes, used the latest Cisco network assistant and its confirmed that failure to provision only to the android 7.0. Planned to upgrade to the latest patch 2 due to hitting many bug . Will revert the result later.
02-03-2017 04:44 PM
Quick update: I tested this yesterday and was able to successfully onboard an Android device (Pixel) running Android 7.1.1 on ISE version 2.1 patch-2
The version of the Network Setup Assistant is 2.2.0.54
Thank you for rating helpful posts!
02-26-2017 08:13 PM
I'm using latest version 2.1 patch-3 and its worked after update the posture via offline mode.
02-26-2017 08:54 PM
Fantastic! Glad your issue was resolved! :)
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