Filters on Activiry Reports

[eir-dialint]

Hi,

I have recently implemented ACS 4.0 for autentication of remote access users. Our helpdesk have found a slightly niggly issue that I am wondering if anyone knows how rectify.

Issue below:-

A user is created in ACS who is authenticating against the ACS internal database. example username = testuser

user connects remotely and uses username

TestUser

User does not connect successfully because is using incorrect password. He calls helpdesk. Helpdesk check failed attempts report and apply a filter against username of "testuser"

The filter returns nothing because the user had used capital letters in his username.

The ACS internal database isn't case sensitive when authenticating a user, but the filter option is ,when trying to find a user attempt in an activity log.

Does anyone know if there is a way to make the filtering non case sensitive?

Regards,

Russell.

[darpotter]

Hi

No I think its been coded that way. Someone must have used the wrong string compare function :(

We have a new version of aaa-reports! coming out soon that can import ACS active logs (ie the currently open ones). Our query builder feature offers point and click complex queries include the SQL "LIKE" clause. This is case insensitive and supports wild cards as well.

To collect logs we have a remote http client that can suck logs off any number of remote ACS servers & appliances.

When combined a single click can go out, pull all the logs back, import into aaa-reports! and be ready to report on within a minute.

If interested we have a free trial available at extraxi.com

Darran