ISE 1.3 network setup assistant question

[Theodore Mcdonald]

I currently have ISE 1.3 with two admin nodes and two psn nodes.  We had byod setup until I upgraded to 1.3.  I went back through and made sure everything was setup right and even made a few changes, but once I login on a windows 7 laptop I get the error message "Cisco Network Setup Assistant version is not supported".  Is this an actual problem with the laptop or something in the configuration?  It is a problem we have had with everyone that has tried to connect.  If there is anything you need to know please let me know and I will update it.

Thank you

[Venkatesh Attuluri]

check the compatibility matrix of ISE 1.3

http://www.cisco.com/c/en/us/td/docs/security/ise/1-3/compatibility/ise_sdt.html#79794

[Theodore Mcdonald]

Thanks.  It ended up being the network setup version under client provisioning wasn't compatible with 1.3.  It needed to be upgraded to the latest version.