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ISE 2.2 - Application error (APP_START)

Ike
Beginner
Beginner

Hello,

I decided to post this fix after searching online for a solution but could not find one except to rebuild ISE.

 

 

*****Issue***

ISE will not accept any configuration commands, or application start/stop commands even after restarting several times, or waiting for several hours.

 

***Error***

ise01/admin# application start ise

 Waiting up to 20 seconds for lock: APP_START to complete

Database is still locked by lock: APP_START. Aborting. Please try it later

% Error: Another ISE DB process (APP_START) is in progress, cannot perform Application Start at this time

1 Accepted Solution

Accepted Solutions

Ike
Beginner
Beginner

****Solution ****

At the command prompt, enter "application configure ise"

select "[5]Refresh Database Statistics"

select "[19]Exit"

 

This would stop the DB process and allow you to input your commands. I hope this helps.

View solution in original post

5 Replies 5

Ike
Beginner
Beginner

****Solution ****

At the command prompt, enter "application configure ise"

select "[5]Refresh Database Statistics"

select "[19]Exit"

 

This would stop the DB process and allow you to input your commands. I hope this helps.

Tried the above mentioned solution on a 2.2 build to no avail. Any other methods besides wipe and reload? 

 

Selection ISE configuration option
[1]Reset M&T Session Database
[2]Rebuild M&T Unusable Indexes
[3]Purge M&T Operational Data
[4]Reset M&T Database
[5]Refresh Database Statistics
[6]Display Profiler Statistics
[7]Export Internal CA Store
[8]Import Internal CA Store
[9]Create Missing Config Indexes
[10]Create Missing M&T Indexes
[11]Enable/Disable ACS Migration
[12]Generate Daily KPM Stats
[13]Generate KPM Stats for last 8 Weeks
[14]Enable/Disable Counter Attribute Collection
[15]View Admin Users
[16]Get all Endpoints
[17]Enable/Disable Wifi Setup
[18]Reset Config Wifi Setup
[19]Reset Context Visibility
[20]Synchronize Context Visibility With Database
[21]Exit

5
% Error: Another ISE DB process (APP_START) is in progress, cannot perform Refresh Database statistics at this time

Same issue.

 

Ths topic is not resolved.

Am experiencing same issue

I faced the same Issue. If you work in Lan Environnement, Be sure to have enough of ram memory in Ise (For me 2Gb). 

 

****Solution ****

At the command prompt, enter "application configure ise"

select "[5]Refresh Database Statistics"

select "[19]Exit"

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