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ISE 2.2 Patch 2. NSP 2.1.0.42 OSX 10.12.6

gbekmezi-DD
Level 5
Level 5

Supplicant provisioning fails.  It APPEARS to be a problem on the client side.  I'm not seeing any indications of a problem on ISE (though I could be missing something).

Output from system.log on the client:

Aug  2 22:15:12 georges-mbp Cisco Network Setup Assistant[14853]: grep returned:
    An asterisk (*) denotes that a network service is disabled.
    (1) LPSS Serial Adapter (1)
    (Hardware Port: LPSS Serial Adapter (1), Device: lpss-serial1)
   
    (2) LPSS Serial Adapter (2)
    (Hardware Port: LPSS Serial Adapter (2), Device: lpss-serial2)
...
    (6) Wi-Fi
    (Hardware Port: Wi-Fi, Device: en0)
...
Aug  2 22:15:12 georges-mbp Cisco Network Setup Assistant[14853]: grep returned:
    Wi-Fi Power (en0): On
Aug  2 22:15:12 georges-mbp Cisco Network Setup Assistant[14853]: grep returned:
    Current Wi-Fi Network: MyNetworkWPA2
Aug  2 22:15:12 georges-mbp Cisco Network Setup Assistant[14853]: getairportnetwork returned: Current Wi-Fi Network: MyNetworkWPA2
Aug  2 22:15:12 georges-mbp Cisco Network Setup Assistant[14853]: grep returned:
    Ethernet is not a recognized network service.
    ** Error: The parameters were not valid.
...
Aug  2 22:15:13 georges-mbp Cisco Network Setup Assistant[14853]: transection id is  B866FC04-DDFF-4CA4-8D21-054DD57683CA
Aug  2 22:15:13 georges-mbp Cisco Network Setup Assistant[14853]: 200
Aug  2 22:15:13 georges-mbp Cisco Network Setup Assistant[14853]: {
        "Content-Length" = 0;
        Date = "Thu, 03 Aug 2017 04:15:14 GMT";
        Server = server;
        "Trans-Status" = Error;
    }
Aug  2 22:15:13 georges-mbp Cisco Network Setup Assistant[14853]: inserted certTemplateId 5152bf10-3003-11e4-8fda-005056b814bc to userCertMap

Looking for a hint on where to troubleshoot.

1 Accepted Solution

Accepted Solutions

gbekmezi-DD
Level 5
Level 5

I'll follow up since I posted the question.  I tried with a second endpoint today and that endpoint failed as well but didn't have the same error in the system.log output so that was just a red herring.  I then tried to provision the second endpoint against another PSN in the same deployment and it worked.  I restarted the application server on the original PSN and retried provisioning the original laptop and it worked.  So it was obviously something on the PSN but I didn't find the root cause.

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1 Reply 1

gbekmezi-DD
Level 5
Level 5

I'll follow up since I posted the question.  I tried with a second endpoint today and that endpoint failed as well but didn't have the same error in the system.log output so that was just a red herring.  I then tried to provision the second endpoint against another PSN in the same deployment and it worked.  I restarted the application server on the original PSN and retried provisioning the original laptop and it worked.  So it was obviously something on the PSN but I didn't find the root cause.